Dayfina

Answer every customer on WhatsApp, day and night

Restaurant, clinic, salon, garage, shop or riad — Dayfina replies to your customers in seconds, in French, English, Arabic or Darija, voice notes included, and turns their questions into bookings, orders and appointments waiting for you in the morning.

  • No credit card
  • Live within a day
  • Cancel anytime
  • Every language
  • Voice notes
  • Bookings and orders
  • Human handover
  • No other software needed

Your customer

23:415G
AAtlasonline
Today

Hi! Do you have a table for 4 tonight?23:41

Yes — we have 20:30 free. Shall I hold it for you?23:41

Message
Answered in 4 seconds

You

23:415G
DDayfinayour assistant
Today

New booking request

Sophie Martin · table for 4

Tonight, 20:30 · asked at 23:41

Reply YES to confirm

Message
While you were asleep

An example conversation. Your real messages appear the moment your WhatsApp number is connected.

Why the first reply decides it

WhatsApp
78%
of customers buy from the business that replies first
Seconds
before your customer has an answer — at 3pm or at 3am
After 11pm
most small businesses have nobody left to answer

Independent industry research on response times, not Dayfina’s own figures — we are new, and we would rather say so.

How it works

Three steps. Nothing to install.

Dayfina sits on the WhatsApp number your business already uses. Your customers notice nothing new — they simply get answered.

  1. 01

    Your customer writes

    On WhatsApp, at 3pm or at 3am, in their own language — typed or as a voice note. No app to download and no account to create.

  2. 02

    Dayfina answers

    In seconds, using only the information you approved: your prices, your opening hours, what you offer, where you are, your rules. Never an invented answer.

  3. 03

    You get the request

    Bookings, orders, appointments and quotes arrive as clear notes on one page — so a message sent at 2am is a lead in the morning, not a customer who went somewhere else.

You can read every conversation and step in yourself at any moment.

A business owner checking customer requests while the team serves a customer
One concierge. Every customer.

From any message to clear business action.

Dayfina understands what customers need, answers from the information you approve, and turns the conversation into a booking, order, appointment or task your team can act on.

  • Understands every language and voice note
  • Answers instantly from your approved information
  • Organises bookings, orders and customer requests
  • Brings in a human whenever judgment is needed
Build my concierge
Every kind of business

If your customers write to you, Dayfina can answer.

The assistant learns your business from your own words, so the work is the same whether you rent rooms, fill prescriptions, cut hair or repair cars. These are the categories WhatsApp itself recognises — you pick yours when you sign up.

  • Any room free this weekend?

    Hotel and lodging23:41
  • A table for 4 tonight?

    Restaurant22:07
  • Can I get an appointment this week?

    Medical and health00:12
  • How much for a cut and colour?

    Beauty, spa and salon21:58
  • Do you have this in medium?

    Shopping and retail23:03
  • Could you send me a quote?

    Professional services01:26
  • How much to change the brakes?

    Automotive22:34
  • When does the next class start?

    Education23:19
  • Is the airport transfer still free?

    Travel and transport00:47
  • Do you deliver to Guéliz?

    Food and grocery21:12
  • Is the black one back in stock?

    Clothing and apparel23:55
  • Are you free on 12 June?

    Event planning and service02:08
  • What time is the last show?

    Entertainment22:49
  • Which documents do I need?

    Finance and banking23:27
  • What are your opening hours?

    Public service21:36
  • How can I volunteer with you?

    Non-profit00:31

…and anything else your customers ask.

None of these is a different product or a different price. One assistant and one plan, shaped around whatever you actually do.

Always awake

Reply first. Win the sale.

People message five businesses, not one, and most buy from whoever answers first. After 11pm almost nobody answers. Dayfina does — in seconds, every night, without anyone on your team losing an evening.

  • Answers in seconds, twenty-four hours a day
  • Prices, opening hours, availability, directions
  • Your team can take over mid-conversation
A late-hours question answered instantly on WhatsApp
Any language

Your customer picks the language. Not a menu.

Nobody has to choose English from a list. A customer writes the way they always write — French, Spanish, Darija, Arabic, German — and the reply comes back in the same language, with the same warmth.

  • Replies in the language the message arrived in
  • Darija and Arabic, not just European languages
  • Not limited to a list — any language your customers use
An international customer and a restaurant owner communicating easily across languages
Voice notes

They’d rather talk than type.

A customer walking down the street sends a voice note, not a paragraph. Dayfina listens, understands and answers in the language they spoke — so nobody on your team has to play it back later.

  • Understands the voice note, not just the words
  • Replies in the same language the customer spoke
  • Turns the request into something your team can action
A customer sending a voice note to a local service business while walking
0:12

“Salam, wach mazal 7allin? Bghit nji n7ass chi 7aja daba.”

Answered in Darija · Late pickup noted

You stay in control

Grounded in your words. Never invented.

Dayfina answers only from the business information you approved. When it does not know, it says you will confirm rather than guessing — and hands the conversation to you. Correct a detail once and every future answer changes with it.

  • Answers only from information you approved
  • Says it does not know instead of inventing
  • Fix a detail once, every future reply follows
A business owner reviewing customer conversations on a tablet

Needs your confirmation

We’re running late — will you still be open after 21:00?

Sophie Martin · 2 min

Judge it yourself

Send it a message. Right now.

This is the same assistant your customers would talk to. Ask it what a customer would ask — in whichever language you like — and judge it yourself before you decide anything.

  • A real WhatsApp number, answering right now
  • You write from your own phone — the reply lands in your WhatsApp
  • No sign-up, nothing to install, nothing to cancel

It introduces itself as an assistant, never pretends to be a person, and never quotes a price it was not given. The research on business chatbots is blunt about this: customers who feel misled abandon the purchase.

Choose a language to start

23:415G
DDayfina — demoonline · replies in seconds
  • Today
  • Salam, wach 3andkom chi bit khawi had lweekend? Ghadi nkunu joj.23:41
    DayfinaSalam! Ah, 3andna bit disponible had lweekend l joj. Bghiti n3tik taman w nثبت lik réservation?23:41
  • Ch7al taman dyal la suite familiale l 4 dyal nas, m3a lftour?23:41
    DayfinaLa suite familiale katbda mn 1,200 MAD, lftour dakhla. Ch7al mn lila bghito?23:41

Type here, then send it from your own WhatsApp number

Opens WhatsApp. This is our demo business — a riad we set up as an example — so ask it anything you like.

However your customer writes

Every language your customers write in. Darija included.

Nobody has to choose English from a list. A customer writes the way they always write, and the reply comes back the same way — voice notes included.

  • Français
  • English
  • Español
  • الدارجة
  • العربية
  • ⵜⴰⵎⴰⵣⵉⵖⵜ
  • Deutsch
  • Italiano
  • Nederlands
  • Português
  • Polski
  • Русский
  • Svenska
  • Norsk
  • Dansk
  • Suomi
  • Íslenska
  • Čeština
  • Slovenčina
  • Magyar
  • Română
  • Български
  • Hrvatski
  • Ελληνικά
  • Українська
  • Türkçe
  • עברית
  • فارسی
  • हिन्दी
  • 日本語
  • 中文
  • 한국어
  • ไทย
  • Tiếng Việt
  • Bahasa Indonesia
  • and any other

These are the languages your customers are most likely to use. The assistant is not limited to a list: it answers in whatever language the message arrives in.

Who you’re talking to

Set up by a person, not a sign-up form.

Dayfina is not an agency, and it is not a platform with a support queue in another time zone. You work directly with the person who builds it.

In Marrakech we come to you and sit down for one conversation — what you offer, your prices, your opening hours, your rules, and the questions your customers ask every single day. Elsewhere in Morocco we do exactly the same over WhatsApp, in Darija, French or English.

Then we show it to you before a single customer sees it. If a reply does not sound like your business, we change it until it does. That is the whole setup, and it usually takes a day.

  • We come to you, in person, in Marrakech
  • You approve every answer before it goes live
  • A real person to write to afterwards
Talk to us on WhatsApp

The Dayfina team · Marrakech

A specialist setting up Dayfina with a business owner
Simple pricing

One price. No tiers, no surprises.

Start free with your own customers. Keep it only if it earns its place.

Free trial

0 MADfor 15 days

Everything in the plan beside it, with your real customers, before you pay anything.

Start free

No credit card required

Everything included

Complete concierge

600 MAD/ month

Every conversation, every language, every person on your team. One invoice that never changes after a busy month.

Start 15 free days

No setup fee · Cancel anytime

Included in both

  • Personal setup, in person in Marrakech
  • Every customer conversation included
  • Every language your customers write in
  • Voice-note understanding
  • Approved business knowledge
  • Human handover whenever you need it
  • Ongoing updates and support
  • No extra software required
  • No setup fee or long contract

See the full pricing page

Good to know

Questions, answered clearly.

Need to ask something else? Write to a real person at hello.dayfina@gmail.com.

Still unsure? Ask a real person — we answer on WhatsApp.
01Can I keep my WhatsApp number?

Yes, and it stays yours — if you ever leave, you take it with you along with its name and reputation. One thing to know honestly: once a number answers automatically, WhatsApp no longer allows the phone app on that same number, so you read customer messages on your Dayfina page instead. Many businesses prefer to start on a second number so nothing changes for them. We decide together before anything moves.

02What if I want to stop?

You stop. There is no contract and no notice period. Your number leaves with you, your conversations are sent to you, and nothing of yours stays locked here. A supplier who explains the exit before you start is a supplier you can trust.

03Who can see my customers’ messages?

You, and anyone you give access to. We use conversations for one thing only — answering your customers. They are never sold and never used to train anything. Ask us to delete everything and we do it.

04Do I need a booking system or any other software?

No. All Dayfina needs is your WhatsApp number and your business details. If you already use Booking.com, a till, a CRM or an appointment system, nothing there changes — we simply answer the messages.

05Will it make up an answer?

No. Dayfina answers from the information you approve. If it is unsure, it says so and brings in your team.

06What if it answers something wrong?

It answers only from the information you approved, so it has little room to be wrong—and when it does not know, it says you will confirm rather than guessing. You see every conversation and can step in mid-chat at any moment. And when something is wrong, you correct the text once and every future answer changes with it.

07Do customers know they are talking to an assistant?

Yes—and that matters. Dayfina introduces itself as your business’s assistant, and a real person is always one message away. Customers who feel misled walk away, so honesty is what protects both the trust and the sale.

08Can it help me win business directly?

That is much of the point. When someone asks about a price or availability on WhatsApp, Dayfina answers in seconds and hands you the request directly—no platform in the middle, and no 15–20% commission for the businesses that sell through one.

09Why is this cheaper than an agency?

Because there is no agency. You work directly with the person who builds it, and it is made for small independent businesses rather than large groups—so you are not paying for layers you never asked for.

10How long does setup take?

Your part is one short guided conversation. We prepare and review everything with you, and most businesses can go live within a day.

11Will someone actually come to my business?

In Marrakech, yes—we prefer it that way. Elsewhere in Morocco we set everything up together over a call or on WhatsApp, in Darija, French or English.

12Do customers need another app?

No download and no new account. They simply use WhatsApp as they already do.

Independent owners from restaurants, clinics, shops and service businesses together in the city
Ready when you are

Give every customer a real answer.

Tell us about your business. We’ll build your assistant with you.

Start 15 free days
  • No credit card
  • Live within a day
  • Cancel anytime

Or write to hello.dayfina@gmail.com if you prefer.